About us
Contact Us
We're here to help!
If you have any questions about your order, shipping times, returns, or product details, our support team is ready to assist you.
📩 Customer Support
-
Email: support@hiyatee.com
(We respond within 1–24 hours on business days) -
Phone (Text): +1 (601) 439-0415
(Mon–Fri, 9:00 AM – 5:00 PM CST)
We recommend contacting us via email for the fastest support
🏢 Business Information
Hiyatee is an online print-on-demand apparel brand.
All products are made to order through our fulfillment partners located in the United States.
Registered Business Address:
1301 East Arapaho Rd, Suite #101
Richardson, TX 75081, United States
(This is our business correspondence address. We do not provide in-person customer service at this location.)
🚚 Order & Shipping Support
For questions about:
- Order status
- Production updates
- Tracking numbers
- Changes or cancellations
- Shipping timelines
Please include your order number (e.g., #HYT12345) in the message so we can assist faster.
🔄 Returns & Exchanges
If you received a damaged, misprinted, or incorrect item, please email us with:
Your order number
Photos of the issue
A brief description
Our team will resolve it promptly.
Full return policy: https://hiyatee.com/policies/refund-policy
🤝 Partnerships & Business Inquiries
For collaborations, bulk orders, or press inquiries:
Email: support@hiyatee.com
